Welcome to your Induction Module Two Quiz

The purpose of allocation meetings is to –

The colour of the Special Circumstances Sticker that indicates a client has challenging behaviour is _______.

If at a clinic a client is discussing distressing or upsetting material, you would advise the solicitor you are with by using the code word –

Which statement best describes Street Law’s policy on leaving voicemails for clients?

Where should the two Behavioural Signs be placed at legal clinics?

The colour of the Special Circumstances Sticker that indicates a client is banned from receiving assistance from Street Law is _________.

What is CLASS?

If at a clinic a client is being aggressive, intimidating or threatening, you would advise the solicitor you are with by using the code word –

There are ___ actions required when you conduct a File Review of each of your allocated files.

Green Intake Sheets must always be signed by a solicitor and scanned into the client’s electronic file.

The Next Steps on a file can be noted (select the correct answers) –

You are allocated a file that has a gold & black Special Circumstances Sticker on the cover. What must you do first?

What important date/s need to be listed on the Green Intake Sheet, the Inside Cover Sheet,  and on a white sticker on the cover of the file?

Where are conflict checks conducted?

If you feel safe, you do not need a personal alarm on you at the Legal Clinics.

You have been asked to draft a letter that will be sent to a client. If Ann-Margaret is going to sign the letter, what letterhead template would you use, and what time would you need the letter checked and signed by so that it will go out with the mail for that day?

Which is the correct naming convention for naming client documents at Street Law?

The File Cover Sheet is located on the outside of the file.

Which of the following statements are correct (Select all correct answers) –

If you need to send mail for a matter you have been allocated that day, what must you do?

What would you do to determine if a client has an upcoming court date? (Select all correct answers)

Why is doing a conflict check on CLASS important?

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