Welcome to the Induction Module One Quiz. Please note that you will need 100% on the quiz in order to complete the module and commence work at Street Law. Your name Your email Street Law’s office address is confidential.TrueFalse The SasH program is a joint initiative between – a) Street Law, Tenancy WA, Humanitarian Group b) Street Law, Women’s Law Centre, Citizens Advice Bureau c) Street Law, Humanitarian Group, Women’s Law Centre d) Street Law, Tenancy WA, Women’s Law Centre CLC stands for _____________. Why does Street Law go to outreach legal clinics? (Select all correct answers) a) We are funded to see our clients in areas they would normally access b) Homeless people have varied and complex needs c) There isn't enough room at the office d) We may get too many clients if we don’t do outreach External calls can only be made from (Select all correct answers) – a) Line 1 b) 1800 client free call line c) Line 2 Emails from volunteer email addresses can only ever be sent internally.TrueFalse What is the best way to conduct a phone call to a third party (such as court, the police, etc.)? a) Introducing yourself, your role, informing them that you are not a lawyer, and that you are calling from Street Law b) Being prepared before you call by knowing why you are calling, speaking confidently, and having any relevant details ready c) Creating and initialing a detailed telephone note d) All of the above Other than the strict rule of no high heels at legal clinics, what type of dress code does Street Law encourage? a) Casual b) Smart casual c) Business d) A & B How can you best ensure that you are upholding confidentiality at Street Law? a) Do not disclose information obtained in the course of your employment other than for official purposes, including the street address of the office. b) By only disclosing information outside of work hours if you think it won’t adversely affect a client or Street Law itself c) By never leaving a voicemail on a client’s phone d) A & C If the building is being evacuated due to fire or emergency, where is the assembly point? a) Across the road b) Outside of the building on Moore Street next to the coffee shop c) In the coffee shop d) At the end of Moore Street The Converge program is – a) The free 24/7 counselling service offered to all staff and volunteers b) The free counselling service offered 9:00am-5:00pm to all staff and volunteers c) The low cost 24/7 counselling service offered to all staff and volunteers d) A service provided to all staff to help you with your employment rights Time is Up! Comments are closed.
